Managing media requests

To best manage media requests, Children's Memorial has established the following media guidelines:

• Please call public affairs to arrange all interviews. Call 773.880.4500 between the hours of 8:30 a.m. and 5:00 p.m. After hours or on weekends, call the main hospital at 773-880-4000, and ask the operator to page the public affairs staff member on call.
• Advance notice for on-site interviews is necessary so public affairs staff can arrange for a room for media interviews or shoots, notify the patient care areas involved and line up the appropriate patients, families and staff.
• To protect the privacy of all Children's Memorial patients and families, public affairs must accompany all reporters, film crews and photographers on the hospital campus.
• No patient condition reports are released (other than a one-word description) to the media until the public affairs staff receives consent from a patient's parent or guardian.