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Clinical Office Assistant

• Pulmonary
• Chicago (Lincoln Park)
• Full time
• Days

Under the supervision of the Clinical Office Coordinator and Practice Manager of Pulonmary Medicine, provides clinical support in the division offices, for faculty physicians relative to their clinical practice. Main responsibilities include providing patients with timely and accurate scheduling of appointments, mini-registration when necessary, order management, handling phone calls regarding the divisions’ clinical activities, medical records, maintenance of scheduling templates and transcription management.

Answers and responds to all phone calls related to division’s clinical functions. Schedules patients’ appointments for new or return visits. Collect demographic information required by mini-registration into EMPI. Prints daily schedules and pulls charts to prepare for clinic. Prints demographics forms and labels needed prior to appointment. Copies and faxes medical information as necessary, abiding by HIPAA regulations. Manages physician’s transcribed documents vendor for review and signature and distributes copies as required. Handles, prepares and audits Superbills for submission to charge entry or billing vendor.

FTE status: FT-80

Requirements

High School diploma or equivalent. Minimum of one to two years experience in a healthcare setting or physician’s office. Excellent communication and customer service skills. Strong interpersonal skills sufficient to work effectively and productively with physician, staff, and the clinical team. Ability to sit and walk throughout the day. Must be capable of performing light lifting on a daily basis.