Clinical Manager

The Clinical Manager facilitates, promotes, and role models the philosophy and style consistent with the CMMC leadership statement. In particular, instills within the team the values as identified in the mission and vision statements. Acts as a facilitator/coordinator of the staff functions within the team, and acts as a point/resource person primarily within the team. Plays a critical role as a liaison across areas and clusters. The clinical components of the position occur primarily as a functioning member of the team of origin. Collaborates closely with other team leaders and the administrator or director to coordinate day-to-day activities. Facilitates the operation and growth of the team and the team members. The effective facilitation of the team will include the encouragement, growth, education and identification of strengths and weaknesses of each member of the team. Understands and integrates into the delivery of patient care the needs of neonatal, pediatric, and adolescent patients in regards to their growth and development process. The position actively supports the Hospital’s and the department’s Continuous Quality Improvement and customer service goals through modeling of appropriate behavior and by providing a work environment conducive to attaining these goals.

Summary of Job Responsibilities:

Accountable for the coordination of the team to provide quality service in the area of responsibility. Maintains a work environment that encourages retention. development of the team, customer services and family-centered care by being a team role model. Demonstrates practice planning abilities to address and prevent potential problems. Ensures that an adequate number of team members are scheduled to effectively provide high-quality patient care. Develops, implements and monitors the effectiveness of the operational procedures in the area. Responsible for organizing and facilitating team meetings. Manages complex projects. Actively develops and supports liaison relationships with other teams, clusters and departments. Promotes effective customer service. Ensures that quality service is provided. Encourages and participates in committees. Promotes active communication among clusters, developing methods for consistent integration. Facilitates communication and collaboration of multidisciplinary team. Remains aware of changes occurring within the hospital and communicates pertinent information to team members as necessary. Performs direct patient care and clinical responsibilities or other staff functions appropriate for the position. Resource person for the team, works to develop and coordinate systems within the cluster. Actively facilitates problem identification, avoidance and resolution. Serves as patient care advocate. Collaborates with the director and/or administrator to creatively develop, implement and monitor a fiscally sound budget for capital and operational resources. Immediately sets into action contingency leadership practices, rapidly matching demands and resources in emergency/urgent situations involving patients or equipment. Identifies essential resources for training and education. Collaborates with team members to coordinate the patient care area’s educational activities and professional development.